Delete your account
com.pokerhouse.scifi, developer: Poker House)In the game (fastest)
- Open SciFi Poker House and sign in.
- Tap MENU in the lobby, then SETTINGS.
- Tap DELETE ACCOUNT and confirm.
Without the app
Send an e-mail to support@playpokerhouse.com with the subject "Delete my SciFi Poker House account", from the e-mail address of your account (for Google sign-in: your Google e-mail), and include your player name or player ID if you know it. We will confirm and process it within 30 days.
What is deleted
Your account, profile (name, avatar, character), e-mail, Google sign-in link, game progress, chips, gems and all virtual items, friends and messages, device and session records.
What may be kept
Purchase records (order ID, product, date) for up to 7 years where tax or anti-fraud law requires it, and anonymous statistics that no longer identify you.
When
Deletion is scheduled immediately and completed after a 30-day grace period. Signing in again during those 30 days cancels the deletion. Virtual items cannot be restored after deletion.